Missed Enquiries
Customers message when your team is unavailable.
WhatsApp Business API & Automation
Turn WhatsApp Conversations Into Business Growth.
Automate customer conversations, capture leads, run campaigns, manage your team, and connect WhatsApp with your business workflows from one powerful platform.
Official WhatsApp Business API24/7 AutomationCRM IntegrationShared Team Inbox
WhatsApp Business
Customer communication hub
Messages sent
84.2K
Sample data
Delivered
98.6%
Sample data
Read
71.8%
Sample data
Active chats
126
Live view
Team inbox
RNew
Riya Kapoor
Need help with my order
RAssigned
Rahul Sharma
Interested in the demo
MPriority
Maya Thomas
Can I get more details?
Campaign analytics
This weekNew lead notificationDelivered
NEW LEAD RECEIVED
Property enquiry · High intent
AI Reply Sent ✓
Live product library
Screenshots will appear here after publishing
The customer communication gap
Your Customers Are Messaging. Are You Ready to Respond?
Your customers are already on WhatsApp. Your business needs a smarter way to manage those conversations.
Slow Responses
Delayed replies can reduce customer engagement opportunities.
Manual Follow-ups
Teams spend time remembering repetitive follow-ups.
Scattered Conversations
Customer communication sits across devices and tools.
Unorganized Campaigns
Targeted communication is difficult to manage consistently.
No Visibility
Managers need clearer conversation and team activity insight.
One connected platform
One WhatsApp Platform. Complete Customer Communication.
Capture enquiries, respond automatically, qualify conversations, assign leads, schedule follow-ups and understand customer activity.
Customer
WhatsApp
Automation
CRM
Sales Team
Customer
Conversation automation
Automate Conversations Without Losing the Human Touch.
Use intelligent responses, qualification journeys and timely notifications to keep every conversation moving.
AI & Chatbot Automation
Guide customers through predefined journeys.
Welcome Messages
Respond instantly and professionally.
Follow-up Automation
Build timely reminders and workflows.
Lead Notifications
Alert the right team member.
Re-engagement
Reconnect with older leads.
WhatsApp Flows
Create forms, bookings and journeys.
A
Aarav Mehta
Online · WhatsApp
Hi, I want more information.
Sure. What are you interested in?
PricingDemo
I would like a demo.
Lead created · Sales team notified · Follow-up scheduled
Broadcast & campaigns
Reach the Right Customers With the Right Message.
Use audience selection, approved templates, media, buttons, scheduling and campaign reporting to coordinate targeted communication.
Audience segmentationContact groupsPersonalizationSchedulingDelivery trackingRead tracking
Campaign CreatedAudience SelectedTemplate SelectedScheduledDeliveredAnalytics
Campaign: Monsoon service reminder
AUDIENCE
3,480 selected contacts
Delivered
98.6%
Sample
Read
71.8%
Sample
Replies
8.4%
Sample
ScheduledView report
Shared team inbox
4 agents onlineRahul · Pricing enquiry
Aisha · Order support
Maya · Demo request
Rahul Sharma
Can someone help me with my order?
I can help. I have assigned this to your account manager.
PriorityInternal note
Shared Team Inbox
One Inbox. One Team. Better Customer Conversations.
Assign conversations, add notes, transfer ownership and keep a clear customer history without losing context.
AssignmentAvailabilityInternal notesTransferCustomer historyTagsPriority
CRM & lead management
Turn WhatsApp Conversations Into Sales Opportunities.
Capture and organise valuable customer context as a conversation becomes a sales opportunity.
New LeadContactedInterestedFollow-upQualifiedConverted
RS
Rahul Sharma
Lead source: WhatsApp Campaign
Status
Follow-up
Assigned to
Sales Executive
Next follow-up
Tomorrow
Engagement
High intent
CallWhatsAppAdd NoteSchedule Follow-up
Workflow engine
Let Automation Handle Repetitive Work. Let Your Team Focus on Customers.
Build a consistent customer journey—from the first message to the next best action.
Trigger → Respond → Qualify → Assign → Follow up
Automation builder
Active⚡ New customer message
◉ Instant response
Customer qualification
Lead created
Salesperson assigned
Notification sent
Follow-up reminder
Conversion opportunity
API & integrations
Connect WhatsApp With the Tools You Already Use.
Integration availability depends on your product configuration. Discuss required connections and custom workflows in your demo.
WhatsApp API
Planned or configuration-dependent integration.
CRM
Planned or configuration-dependent integration.
Website
Planned or configuration-dependent integration.
Lead Forms
Planned or configuration-dependent integration.
E-commerce
Planned or configuration-dependent integration.
ERP
Planned or configuration-dependent integration.
Custom Applications
Planned or configuration-dependent integration.
REST APIWebhooksAPI KeysAPI LogsAuthenticationDeveloper Documentation
Analytics
Know What Is Working.
Track. Analyse. Improve. Metrics below are illustrative product examples, not customer performance claims.
Messages Sent
84.2K
Sample data
Delivered
98.6%
Sample data
Read
71.8%
Sample data
Active Conversations
126
Live view
Campaign Performance
Healthy
Sample data
API Usage
42%
Sample data
Response activity
Illustrative
Industries
Built for Businesses That Depend on Customer Conversations.
Configure communication journeys around the questions and actions that matter most to your customers.
Real Estate
Qualify property enquiries and notify sales teams.
Healthcare
Guide appointment and service conversations.
Education
Automate enquiry and admission follow-up.
Automobile
Respond to test-drive and service queries.
E-commerce
Use order and purchase journeys responsibly.
Retail
Coordinate service and product conversations.
Hospitality
Support booking and guest communication.
Agencies
Organise client and campaign conversations.
SaaS
Nurture product questions and demo requests.
Service Businesses
Keep prospects and customers informed.
Business impact
Less Manual Work. Better Customer Experience. More Opportunities.
Help your team respond faster, create more consistent follow-up and improve visibility without promising guaranteed results.
WITHOUT AUTOMATION
Manual Replies
Missed Follow-ups
Scattered Conversations
Slow Lead Assignment
Limited Visibility
WITH PIHINT
Automated Responses
Structured Follow-ups
Centralized Inbox
Instant Lead Assignment
Real-Time Analytics
Mobile operations
Your Customer Conversations. Wherever Your Team Works.
Give teams a clear way to see lead activity, chat history, reminders and campaign performance across the workday.
New lead
Customer chat
Follow-up reminder
Team notification
Campaign performance
New lead
Rahul · High intent
Chats
12
12
Follow-ups
4
4
Campaign performance
Security & control
Built for Serious Business Communication.
Security features and access controls are configuration-dependent and should be reviewed during onboarding.
Role-based access
Team permissions
User management
Activity logs
Secure API access
Organisation settings
Data management
Notification controls
Proof, your way
Bring Your Own Story.
Customer logos, testimonials, case studies and verified statistics can be added here when authorised and available.
Client logos
Replaceable
Replaceable
Case study
Replaceable
Replaceable
Personalized walkthrough
See WhatsApp Automation in Action.
Book a personalized demo and discover how WhatsApp automation can fit into your customer communication workflow.
No obligation. Personalized walkthrough.
FAQ
WhatsApp Automation Questions
Helpful answers for teams considering a more structured communication platform.
It is a business communication capability that lets organisations manage customer messaging through connected workflows and approved business processes.
Pihint Technology · Smarter Messaging. Stronger Growth.
Your Customers Are Already on WhatsApp.
Now Give Your Business a Smarter Way to Engage.
Automate. Engage. Manage. Grow.
